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Status

Some Co-efficient of Friction calculations are still adjusting after we extended our forecasts to 72 hours. Please allow a few more days for CoF to calibrate.

Basics

Recommended Mounting Height: 12-18 feet; for low/no-light areas, mounting too high will result in a darker night-vision image.

Upgrading your sensor unit? Download instructions here.

Relocating your mini-weather station:

If you plan to move your units for the green season, to prevent issues with your forecast, we recommend either:

    • Going through the setup process again by scanning the QR code on the side of the unit
    • Setting the GPS coordinates manually in the app; you can do this as an admin by clicking Settings>Locations and choosing the unit that has been moved (you can also rename the location here)

Assembly and Installation Video

Forecasts + Road Conditions

Adding Users + Renaming Locations (Admins Only)

  • Changing a Location Name: Click Settings > Locations and click the 3 dots next to the unit name.
  • Adding Users: Admins can add users by going to Settings > Users > Add User. For access to shared data in other groups, please submit a request using the form below.

Image Frequency + Requests

Announcements related to image frequency and updated video coming soon! 

  • Photo Frequency: In winter, all accounts update photos every 20 minutes unless otherwise discussed. We save photos on the device every few minutes as a backup, and and download them to your dashboard every 8 hours in the off-season. You can request a photo on-demand any time.
  • Storm Mode: When started, downloads photos to your dashboard automatically every 20 minutes for 4 hours.

Using Proof of Work

Configuring Alerts (Admins Only)

Upcoming Feature Releases

 
  • Coming soon:
    • AI-enabled forecasts and alerts
    • Ability to toggle between 72 and 24-hour forecasts
    • Precipitation alerts
    • Other platform usability and design enhancements 
    • Default groups for users with access to multiple groups
    • Product Guide + Best Practices e-book
  • Just added:
    • 72 hour forecasts!

Not finding what you need? Submit a support request here.

Or call support at 312-767-9423 x0.